Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Top Notch Customer Service! Tyler was super helpful and courteous throughout the process.
I was not called or a message was not left that my charger we ordered had come in. Partially my fault, I did not call to check on it, so the whole process took about a month.
Very professional customer service and upfront pricing.
They gave me professional advise.
Repair took way longer than quoted and was never given updated ETAs after additional repairs and charges were needed. Computer felt much better though so it was super worth it. Also, I was informed of the option...
Initial estimate was incorrect due to screen not being available. Was contacted and noticed that the new screen would be an additional $150.00 more than the original estimate.
The repair wasn't quite as fast as quoted over the phone, but it was still a same-day turnaround. Much faster and, I suspect, far less money than if I'd taken it into Apple. Thanks!
Everyone I interacted with was wonderful. However, I never got to interact with the person who actually worked on my laptop. I wish I could have had a diagnostic conversation pre or post the service so that I could...
They were quick and professional. Everyone else told me I would have to wait a month to get the part and fix the issue. They did it in 3 days.
Consistent Excellent customer service with each of my peoduct
I called multiple stores in the area to get quotes for fixing my computer screen. Half of the people didn't even answer their phone and some of the ones that did told me it would be a waste of my time and money to...
They were able to deliver the fix back to me much faster than their target date.