Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Fixed my laptop in a timely manner Reasonable cost
Jacob kept me informed on everything needed for my laptop repair and was very thorough and efficient. I also have had my Samsung Phone repaired and was so satisfied with the staff and care they provided.
Took extra time to fix my computer but still well done and cheap!
In the end you got the lab top right. Recovered lost files & photos and explained issues with battery and ac adapter. Thank you !
Excellent customer service and just all around awesome people. I will definitely be sending business your way. Can't say that I wouldn't mind working for you guys also.
My device was fixed in a timely manner with updates to let me know what would be happening next. The guys are all very friendly, approachable and personable and didn't seem to mind all of our on and off-topic quest...
Some responses from techs seemed vague; after I heard the response I wasn't sure where we were headed. Also, I realize that we were working around New Years but in/out was 10 days.
We have used UbreakItIFixit many times with outstanding results. Highly recommend to all
Even though you were not able to repair the device, you provided several alternatives which included specific website suggestions to replace or upgrade. It appeared that you put yourself in my shoes and provided me...
The staff was professional, clearly communicated what they were going to do and associated costs, and most importantly they fixed my problem!
The staff was very friendly, courteous, professional, and helpful. The turnaround time was 4 hours. This is the second time I have the Burlington, NC store. Both visits were great. I have recommended it to others. J...
Fixed my computer in a very reasonable time frame in spite of bad weather.
Welcome to uBreakiFix in Burlington! We are Burlington’s number one resource for fast, affordable, and high-quality PC repair. No matter what issue you’ve encountered, we’re happy to take a look at your computer and diagnose it with no cost or obligation. You’ll have a short wait time while we run our tests, and most computer repair requests take just an hour to 2 hours after that. You don’t need an appointment – just stop inside our Burlington store during business hours with your computer and let us get to work.
Who doesn’t like saving money? uBreakiFix offers excellent prices at a quality level that other computer repair stores in Burlington just can’t compete with. If you do find a competitor near us that offers a similar service for a lower price, tell us when you come in. If their advertised price is lower than ours, we’ll beat it or match the price.
We are happy to take on an abandoned computer or laptop repair. Laptop repair can be especially tricky, and some service providers might not have the proper tools or knowledge to handle more delicate problems. If you were told your laptop repair was impossible, come see us in Burlington and let us take a look.
Customers come to us with problems, and we offer them solutions. We provide a 90-day warranty on every computer repair at our Burlington store to make sure those problems don’t come back. If you do notice something wrong with the work that we did within those 90-days, we’ll fix your computer right away at no extra cost to you, guaranteed.
At uBreakiFix in Burlington and at over more than 500 store locations across the continent, our customer reviews often mention outstanding customer service as one of the things that made their experience great. No one is ever excited about needing a computer repair, so we strive to make it as easy and fast as possible. This means a smooth intake process, quick repairs, comprehensive diagnostics to get to the bottom of the issue, and transparent communication so that you are in control of the cost and timing of your PC repair.
Good service means honest service. If our Burlington team simply cannot fix your computer, or if your computer repair would be prohibitively expensive, we will tell you. We also will not charge you if we realize that we cannot complete your repair while working on your computer.
PC repair isn’t just about emergency repairs for unusable devices. We can certainly fix things like water damage, systems that won’t power on, extremely sluggish performance, and so-on – but if you notice a smaller problem, it’s a good idea to get a diagnosis from our experts in Burlington. Problems often start small and slowly get worse over time. The real implication of a loud fan, for example, is that your system is slowly getting hotter and hotter because the fan isn’t doing its job. If you suspect something is wrong, don’t delay – it could be fixed today.