Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
They techs were knowledgeable and identified my computer's problem.
Ira was so helpful from beginning to end. My laptop was done sooner than expected and I couldn't be happier with the whole process.
Took longer than I expected just for an estimate. I was told a few days and it took eight days.
helpful and knowlegeable
Fast service and excellent communication
Great service and great people, fixed my laptop in one day!
I have had some bad experiences in the past with computer repair and this was far beyond my expectations. My repair was performed exactly as expained to me.
Best outcome ever! All it was for my laptop needed was a hard reset. No charge! Thanks!!
Completed in a timely manner, great customer service, very knowledgeable. We will continue to come back. Thanks Ira!
I appreciated the professionalism, along with courtesy. They did a simple fix on my computer for no charge, although it could have been more involved and costly.
Efficient with good customer service
Excellent and timely repair! Staff was super friendly and knowledgeable. Keep me informed through entire process. Could not believe how fast the repair was completed. This store is my go to from now on!
We fix computers, mobile devices, gaming consoles, and other tech products at uBreakiFix in Kalamzoo. We are one of over 500 stores in North America, which have altogether served over 5 million customers. Our computer repair services are some of the fastest around, and yes – we can handle Mac repair as well.
Some of our most common problems are unresponsive trackpads, damaged charging ports, dead fans, and virus infestations. We can fix all of these, right at our store in Kalamazoo; no need to pack your system into a box and have it shipped around for days or weeks. We can even install new RAM for you! If you want to check whether or not we can handle your issue before coming in, simply give us a call. If for some reason we can’t finish your computer repair, you will not be charged.
We have the best prices in Kalamazoo because we price match our competitors. If you find a cheaper option that offers similar repair services to uBreakiFix, we’ll either match their advertised price, or charge you even less. Of course, if by “cheaper” you mean cheaper parts, then yes; repair stores are notorious for using poorly produced, low-cost parts for their repairs. We only use high-quality parts.
The founders of uBreakiFix were a couple of regular people with broken devices and a good idea. We know what it’s like to get a computer back after a repair and have something go wrong just weeks or days later because of a bad part or poor service. That’s why we have a 90-day guarantee on all of our repairs. If you encounter an issue down the road, bring your computer right back in to our Kalamazoo store and we’ll get it ironed out. We strive for excellence because we value your loyalty.
When you arrive at our Kalamazoo location, you’ll be greeted by a technician who will ask you what issues you’ve encountered. They will take a look at your system to determine what computer repair services are appropriate, then discuss all of your options with you. This free diagnostic process may sometimes reveal additional problems, but ultimately you decide what repairs will be done. Once that’s settled, the technician will start your PC or Mac repair right away.
Computer repair times typically vary between 20 minutes and 1 hour. More complicated tasks may take up to 2 hours, and extensive repairs or repairs that require special parts may take a day or more. You will have a time estimate ahead of time, so you can decide whether you want to wait or come back later. You can always call in to check on the status of your repair, knowing that your system will be right here at uBreakiFix Kalamazoo; repairs are done on-site by our highly knowledgeable and extensively trained technicians.