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The communication questions were rated low because I didn't really communicate with anyone during the repair process. My phone was in rough shape, so I knew if I did hear from them it probably wouldn't be good news...
excellent customer service
quick turn around time on REPAIRS. Not diagnostics.
Everyone was very nice and seemed knowledgeable. They could not fix my phone, but gave me information to contact Samsung.
staff was great (friendly, courteous, informational)
I was glad they got back to me the same day, but unfortunately they weren't able to fix my Galaxy S7.
tops in all catagories..!!!
Courteous and efficient, after a battery replacement, phone is like its brand new again.
johnny the tech provided courteous professional service
Mainly because I was asked to by you. But I was very happy with the people I met and so far my phone is doing fine.
Anish did an awesome job!
Great courteous employees. Daniel and Leighton were outstanding.