The Best Reviews in the Industry
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
MARTIN T. / Wake Forest
Prompt service & fair pricing.
LILY . / Miami Lakes
Super professional and friendly... upfront with all of the pricing and had my phone ready when they said it would be. This is my 2nd visit to their store in Miami Lakes for a repair and I’ve referred folks to them.
VICTORIA P. / Orange
Easy, fast and fixed the problem (covered under warranty)! Loved the email confirmation! Honest and will definitely recommend and return!
CAMILLE Y. / West Cobb
Excellent customer service.
JULIANA C. / Hudson
My phone was fixed perfectly and it even came back completely charged.
JOEL A. / South Asheville
Fixed my iPad Pro in the four hours promised and at the price promised.
JESSICA W. / Stapleton
they did an amazing job, was done on time I just didnt pick it up
BLAKE T. / Duluth
Good work at a fair price and apparently no monkey
CAROLYN B. / Tulsa Promenade
Noah was incredibly diligent and delivered excellent customer service!
ELIZABETH Z. / Naperville
Great communication and fast turnaround to fix it.
IRMA K. / Lake Mary
This store is so awesome!
JAE Y. / Seattle
Quick, responsive and friendly service
You Come First
90 Day Warranty
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics.
Low Price Guarantee
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
We're Here for You
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Low Price Guarantee
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
How to match a uBreakiFix Repair Price to another retailer's price:
- Just request the price match right at the register while checking in a device for repair.
- Please remember, once the work order is printed and signed the price is not subject to change.
The following are guidelines and limitations:
- Price matching is only available for repair services listed on uBreakiFix.com
- The price in question must be published (either print or online) by a local retailer with a brick and mortar store front within 10 miles of the uBreakiFix location
- If the device you are seeking to repair is a repair service that uBreakiFix provides as an authorized service provider for an original equipment manufacturer, the local competitor must also be an authorized service provider and use original equipment manufacturer parts to repair the device
- We reserve the right to verify the price of the identical, in-stock repair components at the retailer location (i.e., size, model, brand, color, spec).
- We do limit quantities to one-per-customer, per repair, per day
Lowest Price Guarantee does not apply to:
- Repair Prices from auctions or retailers requiring memberships
- Prices from mobile repair providers, or any repair provider without a brick and mortar store front
- Repair services that uBreakiFix provides as an authorized service provider for an original equipment manufacturer unless the local competitor is also an authorized service provider for the same original equipment manufacturer
- Repair prices that are dependent on add-ons, other items, fees, or charges
- Bundle offers, instant rebates, mail-in offers, or offers that include financing
- Prices that require minimum purchases amount or quantity
- Repair prices that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
- Repair prices that utilize damaged or used components
- Misprinted or inaccurate prices
